Artcaffe Galleria Mall

The food was great

The food lacked taste. I had the barbeque chicken wings and home fries.Both were not good

Service was too slow. I sat for a long time before i could be served and after i was i had to wait for over an hour to get my bill

Service took too long from reception to order placement

Service took too long, even drinks like beer. The butter chicken was substandard

My salted caramel cake wasn’t fresh as always. Tasted stale

Slow service, menu and real food has no collaboration

Grilled salmon was baked…and then it was over baked. Align your menu with the actual product for better customer experience.

We didn’t get what we ordered for

I ordered for rice beef and salad. The rice was spoiled. I only ate a small portion of the rice. i raised the issue with the waiter but that was it

I didn't feel very welcomed, no one attended to me for a couple of minutes after I arrived.

You are charging Kes 100 for the Brookside lactose free milk which is Kes 74 at Carrefour. This is just taking advantage in my opinion.